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Target a campaign to a VIP tier or customer tags

Run a campaign for a chosen audience only — for example, a double-points weekend reserved for your top VIP tier or a set of tagged customers.

Steps

  1. Go to Charm → Campaigns and open the campaign you want to target.
  2. In Audience, set Who is eligible? to Specific tiers (then check tiers under Pick tiers) or Customer tags (then enter Customer tags as a comma-separated list).
  3. Click Save to apply the change.