Cap how many referral rewards a customer can earn

Put a ceiling on how many successful referrals one customer can be paid for — useful for curbing abuse without turning the program off.

Steps

1. Go to Programs → Referral program and Edit the rule to open Complete a referral (or Set up referrals if you haven’t yet).
2. Turn on Cap referral rewards per customer and enter a number in Maximum rewards each customer can earn — leave it off to keep rewards unlimited.
3. Click Save to apply the change.

Tip

The cap counts successful referrals — friends who placed a qualifying order — not the number of times a customer shared their link. A referral only counts once its points clear any verification hold. Milestone bonuses set in the same rule still pay out, so a customer can earn a milestone reward even at the cap if its threshold sits within the cap.

Related

• Concept: Referrals
• Delay referrer points to verify the referred order
• Set different rewards for the referrer vs the referred friend