Cap how many referral rewards a customer can earn

Put a ceiling on how many successful referrals one customer can be paid for — useful for curbing abuse without turning the program off. The limit can count for all time, or reset each calendar month so regular advocates keep earning.

Steps

1. Go to Program → Referral program. In the Referrer reward card, turn on Limit rewards per customer — leave it off to keep rewards unlimited.
2. Enter the number in Max referral rewards per customer.
3. Under Limit period, choose All time or Each calendar month. With the monthly period, only friends’ first orders in the current calendar month count, and the limit resets when a new month starts.
4. Click Save to apply the change.

Tip

The cap counts friends’ first orders — including ones still pending a verification hold — not the number of times a customer shared their link. Once a referrer is at the limit, they earn nothing further for new referrals: neither points nor a referrer discount code. Milestone bonuses whose threshold was reached within the cap still pay out.

Related

• Concept: Referrals
• Delay referrer points to verify the referred order
• Set different rewards for the referrer vs the referred friend