Edit an email template's subject and content
Each points, rewards and tier email has its own editable subject line, heading, body, and button text — so you can match your brand’s voice without touching the shared sender settings.
Steps
- Go to Emails, find the email under the Loyalty program group (e.g. Points Earned), and click Edit.
- In Content, set the Subject line, then edit Heading, Body text, and Button text.
- Click Save to apply the change.