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Charm Charm Charm

Going live

Charm’s customer-account block is live the moment you install. The storefront surfaces are opt-in so you can launch on your schedule.

Turn on surfaces

Under Visibility, enable the surfaces you want:

  • Floating widget — the launcher on every storefront page.
  • Product-page points — “earn X points” on product pages.
  • Membership block — presents paid plans on product pages.
  • Customer account hub — the loyalty page inside Shopify customer accounts.
  • Checkout & thank-you — earn/redeem at and after checkout.

Each storefront block is a theme app block — adding it in the theme editor is a one-time step. Charm auto-detects when a block is live and shows its status on the Visibility page.

Verify it renders

After adding a block in the theme editor:

  1. Open the storefront and confirm the block appears.
  2. Log in as a test customer — the widget should show a real balance.
  3. Place a test order and confirm points are awarded — earning happens automatically once the order is paid.

If a block doesn’t appear or the widget never loads, re-add it in the theme editor and check the Visibility page; still stuck, email hello@appfleece.com.

Launch checklist

  • Earning rules and point value set
  • At least one redeemable reward customers can reach early
  • Floating widget + customer-account hub on
  • A test order earned points end-to-end
  • Lifecycle emails reviewed (or Klaviyo connected)

That’s it — the program is live.