Add multi-criteria tier qualification (e.g. points AND spend)

Make a tier harder to reach by combining several requirements — for example points and a minimum spend.

Steps

1. Go to Program → VIP tiers and expand Configure tier levels.
2. On the tier you want, each requirement is a row in its criteria list. Click + Add another criterion, then set the row’s type — Points earned, Amount spent, Orders placed, Successful referrals, or Customer tag — and its Minimum value.
3. With two or more criteria, a How criteria combine selector appears. Choose Require all criteria (points AND spend) or Qualify if any one is met.
4. Click Save.

Tip

There’s no separate “minimum points” field any more — points is just another criterion row. Combining Points earned and Amount spent with Require all criteria means a customer needs both to qualify, useful for tiers you want to reserve for genuinely high-value customers. Remove a row with its × button. If spend alone should decide, qualify by spend instead.

Example ladder

Tier	Criteria	How criteria combine
Silver	500 points earned	One criterion
Gold	1,500 points earned and $500 spent	Require all criteria
Platinum	$2,000 spent or the vip-invite customer tag	Qualify if any one is met

Gold rewards customers who both engage and spend. Platinum lets you invite someone in by tag without waiting for their spend to catch up.

Related

• Concept: VIP tiers
• Give different point multipliers to each VIP tier
• Make VIP tiers qualify by spend instead of points